Web6 Sep 2024 · Then Register an event called, custom.catalog.ritm.commented; Copy your Request Item Commented Notification. Change your notification to be triggered by event, custom.catalog.ritm.commented instead of by update or insert. Change your notification so that the Who Will Receive is unset, and check the box, Event parm 1 contains recipient WebAny value set in a script overrides the settings in the notification configuration. For example, if a script uses the email.setSubject() method, the method overrides the value set in the notification's Subject field.. NOTE: User records in the personal developer instance (PDI) database do not have values in the Manager field. To test the AddCC script, add the …
ServiceNow Email Notification via Event - Knowledge …
WebEvent parm 1 contains recipient: When using Event is fired to trigger the notification, pass the recipients in a comma separated-list as parm1 in gs.eventQueue(). Send to event … WebCreated: Date and time of the event for the locale of the machine running the ServiceNow instance.; Name: Name of the event.; Parm1: Value passed when the event was generated.; Parm2: Value passed when the event was generated.; Table: Database table acted on by this event.; Processed: Date and time the event was processed.This time reflects the locale of … lehigh css fee waiver
Troubleshooting email notification failures in ServiceNow
WebConfirm that an event was created and review the general procedure on creating events and setting up associated notifications. For more information, see Events and Email … WebAn email notification triggered by "Event is fired" was created that had both a hard coded recipient and also included event parm1 as recipient. The event was created correctly … WebTo configure the Create Eventworkflow activity, select an Event namefrom the reference list. Use the Parameter 1and Parameter 2script fields to return string values for parm1and parm2. The activity automatically passes currentas the event's GlideRecordobject. There is no field to specify the event queue. lehigh customfit command center